How the WSO’s Customer Service Team Can Support You
Every day, Al-Anon’s World Service Office Customer Service team supports hundreds of members with a wide range of questions and requests. Assistance is available in English, French, and Spanish. You can contact the World Service Office (WSO) by
Supporting Structures in Central and South America
Last September, international structures in Guatemala, Ecuador, and Costa Rica received visits from the Director of Programs, the Associate Director—International Services, and the Trustee who chairs the International Coordination Committee. It was a privilege for us as World
What It Means to Serve Alateen
The importance of becoming involved in service was instilled in me early on in my recovery journey, and for that, I am truly grateful! Like many others, my journey began in my home group, then expanded to the
I Found Out Who I Am
Growing up in an alcoholic family, I seemed to have lost my sense of self. I took on everyone’s feelings and lived my life according to their moods. My father was an alcoholic, and my mother was very
A Multigenerational Disease
I came to Al-Anon because of my daughter’s struggle with alcohol and prescription drugs. I thought Al-Anon would give me the answers to solve this problem for her. Instead, it has shown me how I have contributed to
Facing My Struggles with Intimacy
Having grown up with alcoholism, I learned very early on that it was not safe to talk openly and honestly or to trust what people told me. To survive, I shut down and ignored or denied my feelings.
Contacts for the Public Play a Vital Role in Al-Anon
Someone’s Al-Anon journey often begins when they reach out to the World Service Office (WSO) toll-free meeting line at 1-888-4AL-ANON (1-888-425-2666). Here, they can speak with a phone agent Monday through Friday between the hours of 8:00 am
My Group Isn’t Following “the Rules!”
My skills in navigating conflict were nearly nonexistent when I arrived in Al‑Anon. My options were all or nothing—either fight my way through in a desperate effort to be recognized as being right, or walk away in silence,
Loving Guidelines
Recently I had the privilege of listening to a sponsee’s Fifth Step. As they were telling me the many ways they had harmed themselves, I asked, “What rule was that due to?” They burst into tears. That rule was
Our Welcome Format
“Could we please go around the room and introduce ourselves by our first name?” As a newcomer, this phrase held special significance for me. When I first came into an Al-Anon meeting, each person around the table shared their
Let Recovery Begin with Me
Before I came into Al-Anon, I thought that my fate was entirely connected to that of my alcoholic loved one. I thought that when my loved one got sober, our family problems would go away. I felt helpless
WSO Staff and Volunteer Area Visits
Interested in revitalizing Al-Anon service in your Area? Could your Area use a refresher on the links of service? Do you have a new panel that might benefit from some service inspiration? Are you connected with a growing