{"id":46648,"date":"2026-01-08T15:20:21","date_gmt":"2026-01-08T20:20:21","guid":{"rendered":"https:\/\/al-anon.org\/?p=46648"},"modified":"2026-01-08T15:34:20","modified_gmt":"2026-01-08T20:34:20","slug":"les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon","status":"publish","type":"post","link":"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/","title":{"rendered":"Les contacts pour le public jouent un r\u00f4le essentiel dans Al-Anon"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><p>Le parcours Al-Anon d&rsquo;une personne commence souvent lorsqu&rsquo;elle appelle la ligne d\u2019appels gratuits du Bureau des services Mondiaux (BSM) au 1-888-4AL-ANON (1-888-425-2666). Elle peut alors parler \u00e0 un agent t\u00e9l\u00e9phonique du lundi au vendredi, entre 8 h et 17 h (heure de l&rsquo;Est), pour obtenir des informations sur les r\u00e9unions et, si possible, les coordonn\u00e9es d&rsquo;une r\u00e9union sp\u00e9cifique. Ce contact personnel peut aider \u00e0 apaiser les inqui\u00e9tudes et encourager les nouveaux venus \u00e0 se rendre \u00e0 leur premi\u00e8re r\u00e9union.<\/p>\n<p>Les contacts pour le public jouent un r\u00f4le essentiel dans les activit\u00e9s de sensibilisation d&rsquo;Al-Anon. Ils peuvent aider \u00e0 r\u00e9pondre aux questions et offrir un accueil chaleureux. Pour de nombreux nouveaux venus, le fait de pouvoir parler \u00e0 une personne en chair et en os avant d&rsquo;assister \u00e0 une r\u00e9union rend l&rsquo;exp\u00e9rience moins intimidante.<\/p>\n<p>Servir de contact pour le public rel\u00e8ve du travail de Douzi\u00e8me \u00c9tape. Cela permet aux membres d&rsquo;apporter de l\u2019espoir et du soutien aux personnes qui recherchent de l&rsquo;aide. Tout en offrant cette opportunit\u00e9 d\u2019\u00e9tablir un lien, il est essentiel de respecter la Tradition d&rsquo;anonymat d&rsquo;Al-Anon en ne publiant pas les noms ou num\u00e9ros de t\u00e9l\u00e9phone des membres sur des sites web accessibles au public. (Pour plus d&rsquo;informations, pri\u00e8re de vous reporter \u00e0 la section \u00ab Les groupes Al-Anon et Alateen \u00e0 l&rsquo;\u0153uvre \u00bb, sous-section \u00ab Contact t\u00e9l\u00e9phonique pour le public \u00bb du <a href=\"https:\/\/al-anon.org\/fr\/pour-les-membres\/ressources-pour-les-membres\/manuels-et-directives\/manuel-de-service\/\"><em>Manuel de service Al\u2011Anon\/Alateen<\/em> [FP-24\/27<\/a>].)<\/p>\n<p>Les groupes sont encourag\u00e9s \u00e0 d\u00e9signer un contact pour le public dans leur fichier de groupe afin que les agents de la ligne d\u2019appels pour les r\u00e9unions du BSM puissent communiquer cette information avec les personnes qui appellent. Vous pouvez en ajouter un par le biais du Formulaire de mise \u00e0 jour des fichiers de groupes. Rendez-vous sur <a href=\"https:\/\/al-anon.org\/fr\/pour-les-membres\/ressources-pour-le-groupe\/fichiers-groupes\/\">Fichiers GFA<\/a>, s\u00e9lectionnez le type de groupe appropri\u00e9, puis suivez les instructions.<\/p>\n<p>Quelle que soit la mani\u00e8re dont les nouveaux venus arrivent \u00e0 leur premi\u00e8re r\u00e9union Al-Anon, ils ont besoin de savoir dans quelle salle du b\u00e2timent se tiendra la r\u00e9union ou comment s&rsquo;inscrire si la r\u00e9union se tient en ligne. Une signalisation claire et un accueil chaleureux peuvent rendre l&rsquo;interaction accueillante et encourageante. Les contacts pour le public sont les voix et les visages amicaux qui encouragent les nouveaux venus \u00e0 \u00ab\u00a0revenir \u00bb.<\/p>\n<p style=\"text-align: right;\"><em>The Forum<\/em>, janvier 2026<\/p>\n<p><strong>\u00ab\u00a0Au c\u0153ur des Groupes Familiaux Al-Anon\u00a0\u00bb pr\u00e9sente des nouvelles, des politiques et des commentaires venant des b\u00e9n\u00e9voles, des membres du personnel et des lecteurs qui partagent leur exp\u00e9rience dans le service.\u00a0<\/strong><strong>Cet article peut \u00eatre reproduit le site Web de votre corps de service ou dans votre bulletin de nouvelles en pr\u00e9cisant\u00a0: Permission accord\u00e9e par la revue\u00a0<em>The Forum<\/em>, Al\u2011Anon Family Group Headquarters, Inc., Virginia Beach, Virginie, \u00c9tats-Unis.<\/strong><\/p>\n<p><em>\u00a0<\/em><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":37,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[159],"tags":[],"class_list":["post-46648","post","type-post","status-publish","format-standard","hentry","category-non-classifiee"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les contacts pour le public jouent un r\u00f4le essentiel dans Al-Anon - Al-Anon Family Groups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les contacts pour le public jouent un r\u00f4le essentiel dans Al-Anon - Al-Anon Family Groups\" \/>\n<meta property=\"og:url\" content=\"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/\" \/>\n<meta property=\"og:site_name\" content=\"Al-Anon Family Groups\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/AlAnonFamilyGroupsWSO\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-08T20:20:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-08T20:34:20+00:00\" \/>\n<meta name=\"author\" content=\"Al-Anon\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AlAnon_WSO\" \/>\n<meta name=\"twitter:site\" content=\"@AlAnon_WSO\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Al-Anon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/blog\\\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/blog\\\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\\\/\"},\"author\":{\"name\":\"Al-Anon\",\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/#\\\/schema\\\/person\\\/556f5441ef0e37c892829d4ae1622876\"},\"headline\":\"Les contacts pour le public jouent un r\u00f4le essentiel dans Al-Anon\",\"datePublished\":\"2026-01-08T20:20:21+00:00\",\"dateModified\":\"2026-01-08T20:34:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/blog\\\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\\\/\"},\"wordCount\":954,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/#organization\"},\"articleSection\":[\"Non classifi\u00e9(e)\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/al-anon.org\\\/fr\\\/blog\\\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/blog\\\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\\\/\",\"url\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/blog\\\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\\\/\",\"name\":\"Les contacts pour le public jouent un r\u00f4le essentiel dans Al-Anon - Al-Anon Family Groups\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/#website\"},\"datePublished\":\"2026-01-08T20:20:21+00:00\",\"dateModified\":\"2026-01-08T20:34:20+00:00\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/al-anon.org\\\/fr\\\/blog\\\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/\",\"name\":\"Al-Anon Family Groups\",\"description\":\"Help and hope for families and friends of alcoholics\",\"publisher\":{\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/#organization\",\"name\":\"Al-Anon Family Group Headquarters, Inc.\",\"url\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/al-anon.org\\\/wp-content\\\/uploads\\\/2017\\\/04\\\/AFGlogo-e1492189694634.jpg\",\"contentUrl\":\"https:\\\/\\\/al-anon.org\\\/wp-content\\\/uploads\\\/2017\\\/04\\\/AFGlogo-e1492189694634.jpg\",\"width\":167,\"height\":50,\"caption\":\"Al-Anon Family Group Headquarters, Inc.\"},\"image\":{\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"http:\\\/\\\/www.facebook.com\\\/AlAnonFamilyGroupsWSO\",\"https:\\\/\\\/x.com\\\/AlAnon_WSO\",\"http:\\\/\\\/www.instagram.com\\\/alanon_wso\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/al-anon-wso\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/AlAnonFamilyGroupHQ\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/al-anon.org\\\/fr\\\/#\\\/schema\\\/person\\\/556f5441ef0e37c892829d4ae1622876\",\"name\":\"Al-Anon\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Les contacts pour le public jouent un r\u00f4le essentiel dans Al-Anon - Al-Anon Family Groups","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/","og_locale":"fr_FR","og_type":"article","og_title":"Les contacts pour le public jouent un r\u00f4le essentiel dans Al-Anon - Al-Anon Family Groups","og_url":"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/","og_site_name":"Al-Anon Family Groups","article_publisher":"http:\/\/www.facebook.com\/AlAnonFamilyGroupsWSO","article_published_time":"2026-01-08T20:20:21+00:00","article_modified_time":"2026-01-08T20:34:20+00:00","author":"Al-Anon","twitter_card":"summary_large_image","twitter_creator":"@AlAnon_WSO","twitter_site":"@AlAnon_WSO","twitter_misc":{"\u00c9crit par":"Al-Anon","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/#article","isPartOf":{"@id":"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/"},"author":{"name":"Al-Anon","@id":"https:\/\/al-anon.org\/fr\/#\/schema\/person\/556f5441ef0e37c892829d4ae1622876"},"headline":"Les contacts pour le public jouent un r\u00f4le essentiel dans Al-Anon","datePublished":"2026-01-08T20:20:21+00:00","dateModified":"2026-01-08T20:34:20+00:00","mainEntityOfPage":{"@id":"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/"},"wordCount":954,"commentCount":0,"publisher":{"@id":"https:\/\/al-anon.org\/fr\/#organization"},"articleSection":["Non classifi\u00e9(e)"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/","url":"https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/","name":"Les contacts pour le public jouent un r\u00f4le essentiel dans Al-Anon - Al-Anon Family Groups","isPartOf":{"@id":"https:\/\/al-anon.org\/fr\/#website"},"datePublished":"2026-01-08T20:20:21+00:00","dateModified":"2026-01-08T20:34:20+00:00","inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/al-anon.org\/fr\/blog\/les-contacts-pour-le-public-jouent-un-role-essentiel-dans-al-anon\/"]}]},{"@type":"WebSite","@id":"https:\/\/al-anon.org\/fr\/#website","url":"https:\/\/al-anon.org\/fr\/","name":"Al-Anon Family Groups","description":"Help and hope for families and friends of alcoholics","publisher":{"@id":"https:\/\/al-anon.org\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/al-anon.org\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/al-anon.org\/fr\/#organization","name":"Al-Anon Family Group Headquarters, Inc.","url":"https:\/\/al-anon.org\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/al-anon.org\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/al-anon.org\/wp-content\/uploads\/2017\/04\/AFGlogo-e1492189694634.jpg","contentUrl":"https:\/\/al-anon.org\/wp-content\/uploads\/2017\/04\/AFGlogo-e1492189694634.jpg","width":167,"height":50,"caption":"Al-Anon Family Group Headquarters, Inc."},"image":{"@id":"https:\/\/al-anon.org\/fr\/#\/schema\/logo\/image\/"},"sameAs":["http:\/\/www.facebook.com\/AlAnonFamilyGroupsWSO","https:\/\/x.com\/AlAnon_WSO","http:\/\/www.instagram.com\/alanon_wso","https:\/\/www.linkedin.com\/company\/al-anon-wso\/","https:\/\/www.youtube.com\/user\/AlAnonFamilyGroupHQ\/"]},{"@type":"Person","@id":"https:\/\/al-anon.org\/fr\/#\/schema\/person\/556f5441ef0e37c892829d4ae1622876","name":"Al-Anon"}]}},"_links":{"self":[{"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/posts\/46648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/comments?post=46648"}],"version-history":[{"count":3,"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/posts\/46648\/revisions"}],"predecessor-version":[{"id":46651,"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/posts\/46648\/revisions\/46651"}],"wp:attachment":[{"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/media?parent=46648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/categories?post=46648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/al-anon.org\/fr\/wp-json\/wp\/v2\/tags?post=46648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}